Spray Planet Review: One-Stop Graffiti Shop?
Are you interested, in checking out the graffiti and street art supplies offered by Spray Planet? Curious to see if they live up to their reputation? You're in luck! We've scoured the internet to bring you reliable reviews from sources including well-known customer review platforms like Trustpilot, Amazon.com, and the official Spray Planet website.
What to Expect
In this evaluation, we'll give you an unbiased look at Spray Planet's strengths and weaknesses. We'll explore the quality of their products, customer service, and overall experience. Whether you're a shopper or contemplating trying out Spray Planet, this review will equip you with insights for making an educated choice.
A Comprehensive Review
We've compiled feedback from multiple sources to present a perspective on Spray Planet. We aim to assist you in discerning what aspects are effective and where improvements could be made so that you can determine if Spray Planet aligns with your preferences. Let's delve into the reviews together!
About Spray Planet
Spray Planet functions as a store offering top-notch products ranging from graffiti tools to street art essentials. Boasting a sprawling 15,000+ foot warehouse, it houses the collection of Montana Colors (MTN) spray paint options, markers, and accessories available, in the United States.
Spray Planet carefully chooses graffiti and art supply brands through a selection process. They assess brands, by looking at their track record, customer feedback, and conducting in-house tests.
Spray Planet Meta Review - Insights and Highlights
Discover firsthand opinions about Spray Planet. Is it a hit or miss? We’ve aggregated user and pro reviewers feedback for you. below are the key takeaways:
Pros:
"Good Value: Customers seem to appreciate the value offered by Spray Planet's products. They rate the "Good Value" aspect a solid 4.2 out of 5 stars."
"Price & Quality: The combination of price and quality appears to satisfy customers, as they give a 4.0 out of 5-star rating to this feature."
"Shipping & Delivery: While not the highest rating, customers still find the shipping and delivery process generally positive, giving it a 3.8 out of 5-star rating."
"High Quality: Multiple reviewers highlight the quality of the MTN 94 Montana Spray Paint, mentioning smooth application, quick drying time, and vibrant colors."
"Value For Price: Customers appreciate the value for the price, citing the vibrant and true colors as worth the cost."
"Fast Shipping: Customers praise the speedy shipping, with one reviewer specifically mentioning it as a reason to reorder."
"Amazing Products and Fast Deliveries: One customer highlights the quality of the products and the speed of delivery, praising their experience with sales and offers."
"Wide Variety: Customers appreciate the wide selection of products available, including spray paint, markers, caps, hoodies, and more."
"Fast Shipping: Multiple customers highlight the fast shipping times as a major positive."
"Good Prices: Reviewers express satisfaction with the competitive pricing of Spray Planet's products."
"High Quality Products: Reviewers specifically mention the quality of MTN 94 spray paint, MTN water based markers, and MTN Speed spray paint."
"Convenient Website: Customers find the website easy to navigate and use for ordering."
"Excellent Customer Service: Customers consistently praise the friendly and helpful customer service, noting prompt responses and a willingness to resolve issues."
Cons:
"Customer Service: Customer service is a significant concern, with a low rating of 3.3 out of 5 stars. This aligns with the reviewer "thekidah..." experience, who described non-existent customer service and difficulty resolving issues."
"Return Policy: The return policy is rated 3.0 out of 5 stars, suggesting that customers find it less satisfactory and potentially challenging. This correlates with "thekidah..." experience, who described the return process as lengthy and demanding."
"Slight Scratching: One reviewer mentions that the paint slightly scratches off toys, but notes it as a minor issue that doesn't outweigh the positive aspects."
"Terrible Customer Service: A customer reports a deeply negative experience with customer service, describing the representative as rude and unhelpful. They felt that their request for a refund was unjustly denied, adding that the company prioritized profit over customer satisfaction."
"Minor Feedback: While overall positive, some reviewers offered small pieces of feedback, like a suggestion for more detailed information on certain products."
Final Thoughts:
"The MTN 94 Montana Spray Paint 400ml Popular Colors Set of 12 Graffiti Street Art receives overwhelmingly positive customer feedback, with a perfect 5 out of 5-star rating. Customers appreciate the high-quality paint, its vibrant colors, and the value for the price. The fast shipping is also a plus. While one reviewer mentions a minor issue with the paint scratching off toys, it's a minor concern and does not detract from the overall positive feedback. Based on the customer reviews, this product is a strong recommendation for anyone looking for high-quality, vibrant spray paint at a reasonable price."
"Customers seem to be generally satisfied with the value, product quality, and shipping. However, customer service and the return policy are significant areas of concern, with low ratings that directly reflect customer experiences. The overall rating of 3.7 out of 5 suggests a mixed experience, with 74% of customers giving 5-star reviews and 17% giving 1-star reviews. The low percentage of 4-star reviews (9%) and the absence of 3-star and 2-star reviews indicates a polarization in customer experiences, with a strong emphasis on either positive or negative encounters. While the positive aspects of product quality and shipping are promising, the negative feedback on customer service and return policies should be carefully considered by potential customers."
"Spray Planet has a low rating of 3.2 out of 5 on Trustpilot, with 50% of reviewers giving it 1 star and the remaining 50% giving 5 stars. This polarization suggests extremely divergent experiences. While one customer had a positive experience with fast deliveries and good products, the other review paints a stark picture of poor customer service, potentially discouraging future customers. The negative feedback on customer service is particularly concerning, as it suggests a fundamental issue that could deter potential buyers and negatively impact the company's reputation."
"Sprayplanet.com receives overwhelmingly positive feedback from its customers, who consistently praise the website's wide variety of high-quality products, fast shipping times, competitive prices, and excellent customer service. Customers appreciate the convenient website, and are loyal repeat purchasers due to these positive experiences. While some reviewers offered minor feedback, the overall consensus is that Sprayplanet.com is a reliable and trustworthy source for graffiti supplies. This positive sentiment is reflected in the numerous 5-star ratings, with customers consistently recommending the company to their friends and expressing confidence in their future orders."
"Spray Planet presents a complex picture based on customer reviews. While many aspects shine, customer service and return policies are significant drawbacks. Let's break it down:
What Spray Planet does well:
Value & Quality: The company consistently receives praise for its price-to-quality ratio. Customers appreciate the high-quality products, especially the MTN 94 spray paint, at competitive prices.
Shipping: Fast shipping is a recurring theme in positive reviews, with customers consistently impressed by the quick delivery times.
Product Selection: The vast array of products, including spray paint, markers, caps, hoodies, and more, caters to a wide range of artistic needs and preferences.
Website: Customers find the website user-friendly and easy to navigate, making ordering a seamless process.
Where Spray Planet falls short:
Customer Service: While many customers commend the friendly and helpful service, there are also concerning reports of rude and unhelpful customer service representatives. The inconsistency is alarming, with a stark 3.3 out of 5-star rating on Spray-planet.tenereteam.com, and even a 1-star review on Trustpilot highlighting a negative experience.
Return Policy: The return policy is a significant pain point for customers, with a low 3.0 out of 5-star rating on Spray-planet.tenereteam.com. The lengthiness and complexity of the process create a major deterrent.
Who should consider Spray Planet?
Buyers prioritizing price and quality: If you're looking for great products at a reasonable price and don't mind potential issues with customer service or returns, Spray Planet might be a decent option.
Graffiti artists seeking a variety: The vast range of products, particularly the high-quality MTN 94 paint, is attractive to many artists.
Who should avoid Spray Planet?
Buyers prioritizing customer service: The inconsistent customer service reports, including experiences of rudeness and unhelpful responses, should be a red flag for anyone prioritizing a positive interaction.
Buyers concerned about returns: The difficult and potentially challenging return process is a significant downside, especially for those who may need to return products due to sizing or quality issues.
Overall Perspective:
While Spray Planet offers a fantastic selection of products, with quality and pricing that many appreciate, the inconsistent customer service and difficult return policy are major drawbacks. The strong positive reviews highlight their potential, but the negative experiences highlight the need for improvement. Ultimately, individual needs and priorities should guide your decision, weighing the potential benefits against the risks."
Where is Spray Planet's Montana Shop located?
Spray Planet’s Montana Shop is located in Los Angeles, California, at 800 E 4th Street. The store is open from 11am to 7pm, Wednesday to Sunday.
When will Spray Planet ship my order?
Spray Planet ships orders Monday to Friday, 9am to 5pm. Orders received before 2 pm PST are shipped the same day.
Does Spray Planet ship internationally?
No, Spray Planet only ships to the lower 48 United States.
Can Spray Planet deliver to a PO Box?
Only orders under 3 lbs can be delivered to a PO Box via USPS. UPS orders cannot be delivered to a PO Box.
Can I return or exchange an item?
Yes, within 30 days of purchase. Items must be unused, in original packaging, and authorized by Spray Planet. Buyer pays shipping fees, and a 15% restocking fee may apply.
What payment methods does Spray Planet accept?
Spray Planet accepts Visa, Mastercard, American Express, and Paypal.
How do I contact Spray Planet?
Email [email protected] for questions or issues with orders.